More Articles

The Value of Art In Situ

The Pain and Power of Tough Criticism

How to Build Profitable Relationships with Galleries

New Technologies for the Studio Artist

A Distinctive Body of Work

How I Got My Art Placed on TV and Movie Sets

Video Marketing & Artists: A Match Made in Heaven

Tips for Promoting Your Art on Instagram

Selling Art in the Wholesale Marketplace

What Do You Want as an Artist?

Is Your Art Priced Correctly?

Boost Your Art Marketing with Printed Materials

Collection Strategies for Artists

Problems Getting Paid? How to Never Get Stiffed Again

What’s Going Right with Your Art Business?

How Artists are Using 3D Printing

Goals Matter: Pointers for a Productive Year

How to Create Successful Art Events

Social Media Tips from Lori McNee

Why You Fail to Sell Your Art at Festivals and Fairs

My Studio Mascot

Move Towards Your Destination

What Your Customers Can Teach You

Collaborating on Art? Why You Need a Contract

Connecting with a Niche Market

Increase Your Art Sales by Making an Emotional Connection

Will Your Great Idea Translate into a Great Business?

How to Balance Art & Life

Give Yourself a Promotion

4 Ways Booth Signage can Draw a Crowd

Secrets of a Successful Open Studio

The Thrills of Networking Within A Local Artist Community

Partner with Your Galleries to Sell More Art

The Artist Doesn’t Always Know Best

Protect Yourself from Art Scams

Put Your Business Cards Away

How to Deal with those Dreaded Shipping Costs

Luck vs. Opportunity

How to Get Accepted by the Press

Artists are Entrepreneurs

How to Promote and Sell Art on Instagram

Playing Up

Is Fear Running Your Art Business?

What I Learned by being a Gallery Owner

How to Get Rejected by the Press

Art with a Healing Touch

Art and the Struggle with Depression

Are You at a Loss for Words?

Avoid these 7 Mistakes when Photographing Art

How a Hard Look at Business Changed an Artist's Life

7 Reasons Why Your Art Marketing Isn’t Working

What to Do when your Show is Slow

Working Smarter to Sell Your Art

Top Tips for a Successful Open Studio

What's the Back Story on Your Art?

10 Free Ways Artists Can Get Publicity

Selling Art with Confidence

The Power of Repeat Sales

6 Ways to Sabotage Your Art Business

5 Steps to Gaining Referral Business

It's Not All About the Money

Consistency is Key to Making Art Sales

Should You Quit Your Day Job?

6 Display Tips to Increase Your Art Sales

Making a Profit with Your Art

What Blue-Chip Galleries Can Teach Us About Social Media Networking

Artists Need A Business Plan

Your Greatest Asset in Finding Gallery Representation

Hiding Away

Mindset

The Personal Touch

Sell Your Art into the Corporate Market

Tell Your Story, Sell More Art

The Price is Right

Confessions of a Professional Art Gallery Closer

How to Create Raving Fans by Telling the Story of Your Art

Burnout & Its (Sometimes Surprising) Consequences

How to Get Into A Gallery, and Succeed With A Gallery

The Power of Persistence

Build a Budget for Success: How I Tripled My Income in 2 Weeks

Learning to Sell Art: Investing in Yourself

Top Traits of Successful Artists

What Makes Art Remarkable?

Working for Free

The Evolution (and Re-Evolution) of An Art Business

Ann Rea: Artist, Entrepreneur, Instant Success

How Do You Know When It’s Time To Become An Artist?

8 Ways to Improve Your Online Portfolio

Artists, Do You Need an Agent?

The Power of Consultative Selling

How to Make Your Customers Fall in Love with You

Artist Housing Projects

The Pinterest Guide to Selling Art Online

Artists Who Sell: How to Write a Killer Sales Page (and why)

The 5 Biggest Mistakes that Artists Make on Their Blogs and How You Can Avoid Them

Business Plans for Artists: Here, I Did It for You!

How to Write An Artist's Statement That Doesn't Suck

How to Make Your Art Stand Out Online?

10 Strategies to Improve Your Art Sales

Social Sharing on Artist Websites & Online Galleries

Why Artists Should Avoid Gallery Representation

5 Art Pricing Lessons I Learned the Hard Way

How to Research Your Online Art Market

The Crowdfunding Guide for Artists: Part 1

12 Things all Starving Artists Believe

Personal Branding for Artists

How Paula Manning Lewis Has Sold More Than 30,000 Pieces of Art

How to Build An Art Business While Working a Day Job

Painting Terms

Mixing Colors

The Benefits of Buying Art Online

Beginning Your Journey as an Artist

Art for Art's Sake

The Personal Touch

by

Meeting customers in person

Offering your art or craft for sale online is an excellent way to get many eyes on your work, and has the potential to give you a global audience. Online sales of art are steadily increasing, as is the comfort level of purchasers.

But, the online world is virtual. That means you can't shake hands with your customer. They can't see your art in person, and the quality of the transaction isn't quite the same. There really is no substitute for meeting in person, allowing the buyer to touch your work, see the quality up close, hold it in their hands.

I've talked with many artists who want the convenience and exposure of online sales of their work, but I almost always suggest that they make a point to do in-person selling as well. Why?

You can do "retail research." What do shoppers react to in your collection? What concerns or objections do they have? Do they have suggestions that might really work for your business? Listening to the public will give you a lot of information from different perspectives. Use what you learn to improve your communication and marketing, or even create new designs.

Build relationships. When customers meet you in person, they get the whole experience of "meeting the artist" which is an integral part of owning your work. Meeting you in person is much more memorable than an online transaction. Perhaps they have come to visit your studio. Use that opportunity to show them your technique, offer a glass of wine, help them choose art for their collection, and earn their loyalty.

Gain confidence. Talking about your artwork in front of others helps expand your comfort zone. Share your story. Talk about your inspiration. Demonstrate your technique.

It's authentic. In a world where everyone spends way too much time in front of a screen or using a device, meeting in person can be a breath of fresh air. There isn't any substitute for the experience of seeing artwork in the flesh, and meeting the creator. Give your customers the chance to meet you, and give yourself the chance to get to know the people who appreciate and love to own your art.

Photo credit: The Arts Business Institute

Carolyn EdlundThis article is courtesy of
Carolyn Edlund, founder of Artsy Shark, is a business writer, speaker and consultant for artists. She is the Executive Director of the Arts Business Institute, presenting at art business workshops throughout the United States. Carolyn works with artists every day in strategy sessions designed to help them structure their businesses, set and reach their goals. Find out more about scheduling your own business consultation with Carolyn here: https://www.artsyshark.com/build-your-art-business/New window